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OpenGate Small Business Software

    Features

 

Packed with powerful out-of-the-box features needs, OpenGate Small Business Software comes in three editions to choose from.  You can always upgrade to the next edition when you need even more functionality.


Customer Relationship, Support Request, and Marketing Features

 FreeStandardCustomizable
Track prospects and customersyesyesyes
View notes, contacts, orders, support requests, addresses, and other related informationyesyesyes
Customer Care Manager to help you track ongoing support agreements, send mass customer communications via email or print letters yesyes
Track customer support requests yesyes
Customer Support Dashboardyesyesyes
Print customer mailing, shipping, and billing labels to Dymo printers or using Avery 8160 letter-size sheets yesyes
Manage marketing campaigns, including cost and order revenue to compare return-on-advertising (ROA)yesyesyes
Create campaign target lists from existing prospects and generate mass emails or letters to targets yesyes



Quote and Order Management Features

 FreeStandardCustomizable
Sales quote and order entryyesyesyes
Manage product and service line itemsyesyesyes
Control maximum discounts, minimum prices and quantities, and yesyesyes
Print or email quotes, invoices, order confirmationsyesyesyes
Print customer mailing, shipping, and billing labels to Dymo printers or using Avery letter-size sheets yesyes
Tracking shipping status and costsyesyesyes
Track sales tax collected from orders, and paid to the governmentyesyesyes
Sales Dashboardyesyesyes



Financial Performance Management Features

 FreeStandardCustomizable
Cash basis accountingyesyesyes
Ability to set up your own accounts and departmentsyesyesyes
Annual financial performance reportyesyesyes
Profit and loss reporting at the product, employee, or department levelyesyesyes
Automatically record completed sales orders and purchase orders as financial transactionsyesyesyes
Import/Export financial transactions in Excel and CSV formatsyesyesyes
Local Currency Supportyesyesyes



Small Business Intelligence and Platform Features

 FreeStandardCustomizable
Full access to modify source code, forms, reports, and tables  yes
Customizable business dashboards yesyes
Transaction auditing on key screens (orders, financials, customers, contacts)yesyesyes
Upsizable to Microsoft SQL Server or MySQL Server  yes
Role-based menus to limit users to only specific functions yesyes
User-defined future use fields yesyes
Support for multiple users yesyes
Support for postal code and phone number localizations:  US, Canada, UK, South Africa, Australia, and New Zealandyesyesyes



Compatibility

All editions are compatible with the following:

Microsoft Access 2000

Microsoft Access 2002

Microsoft Access 2003

Microsoft Access 2007

Microsoft Access 2007 runtime edition

 

 

More questions?  Read the Frequently Asked Questions, or contact us via email (support@opengatesw.net) or toll free phone (888.967.6483)

 

               

OpenGate Software, Inc. is a BBB Accredited Business. Click for the BBB Business Review of this Computers Software & Services in Aurora CO Copyright © 2012 OpenGate Software Inc. All Rights Reserved.

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