Packed with powerful out-of-the-box features needs, OpenGate Small Business Software comes in three editions to choose from. You can always upgrade to the next edition when you need even more functionality.
Customer Relationship, Support Request, and Marketing Features
| Free | Standard | Customizable | |
| Track prospects and customers | |||
| View notes, contacts, orders, support requests, addresses, and other related information | |||
| Customer Care Manager to help you track ongoing support agreements, send mass customer communications via email or print letters | |||
| Track customer support requests | |||
| Customer Support Dashboard | |||
| Print customer mailing, shipping, and billing labels to Dymo printers or using Avery 8160 letter-size sheets | |||
| Manage marketing campaigns, including cost and order revenue to compare return-on-advertising (ROA) | |||
| Create campaign target lists from existing prospects and generate mass emails or letters to targets |
Quote and Order Management Features
| Free | Standard | Customizable | |
| Sales quote and order entry | |||
| Manage product and service line items | |||
| Control maximum discounts, minimum prices and quantities, and | |||
| Print or email quotes, invoices, order confirmations | |||
| Print customer mailing, shipping, and billing labels to Dymo printers or using Avery letter-size sheets | |||
| Tracking shipping status and costs | |||
| Track sales tax collected from orders, and paid to the government | |||
| Sales Dashboard |
Financial Performance Management Features
| Free | Standard | Customizable | |
| Cash basis accounting | |||
| Ability to set up your own accounts and departments | |||
| Annual financial performance report | |||
| Profit and loss reporting at the product, employee, or department level | |||
| Automatically record completed sales orders and purchase orders as financial transactions | |||
| Import/Export financial transactions in Excel and CSV formats | |||
| Local Currency Support |
Small Business Intelligence and Platform Features
| Free | Standard | Customizable | |
| Full access to modify source code, forms, reports, and tables | |||
| Customizable business dashboards | |||
| Transaction auditing on key screens (orders, financials, customers, contacts) | |||
| Upsizable to Microsoft SQL Server or MySQL Server | |||
| Role-based menus to limit users to only specific functions | |||
| User-defined future use fields | |||
| Support for multiple users | |||
| Support for postal code and phone number localizations: US, Canada, UK, South Africa, Australia, and New Zealand |
Compatibility
All editions are compatible with the following:
Microsoft Access 2000
Microsoft Access 2002
Microsoft Access 2003
Microsoft Access 2007
Microsoft Access 2007 runtime edition
More questions? Read the Frequently Asked Questions, or contact us via email (support@opengatesw.net) or toll free phone (888.967.6483)